top of page

Terms & Conditions

​

Last updated: 12/01/2026

These Terms & Conditions (“Terms”) govern your use of Surprisely (the “Website”). By accessing or using this Website, you agree to be bound by these Terms.

Surprisely is operated by the owner of this website.

1. Digital Products

Surprisely provides digital mystery boxes delivered instantly by email. All products are digital; no physical items are shipped.

Digital items vary by design. Examples shown on the Website are illustrative only and do not guarantee the specific items you will receive.

2. User Responsibilities

By using this Website, you agree to:

  • Provide accurate and complete information during checkout

  • Use the Website only for lawful purposes

  • Maintain access to the email address used for purchase

  • Not attempt to interfere with, disrupt, or gain unauthorized access to the Website or its systems

  • Not use automated tools, bots, or scripts to access or interact with the Website

3. Prohibited Uses

Users may not:

  • Reverse‑engineer, decompile, or attempt to extract the Website’s source code

  • Resell, redistribute, or republish Surprisely’s digital items

  • Use the Website for fraudulent, harmful, or illegal activities

  • Attempt to bypass security measures or access restricted areas

  • Scrape, harvest, or collect data from the Website without permission

  • Use automated systems to overload or disrupt the Website

Violation of these rules may result in termination of access without notice.

4. No Guarantees About Specific Digital Items

Surprisely mystery boxes contain randomized digital items.
By purchasing, you acknowledge and agree that:

  • Contents vary from user to user

  • No specific item, theme, or value is guaranteed

  • Examples shown on the Website are for demonstration only

5. Refund Policy

Because Surprisely products are digital and delivered instantly, all sales are generally final.

However, refunds may be offered in limited cases, including:

  • Duplicate purchases

  • Technical errors preventing delivery

  • Other exceptional circumstances at Surprisely’s discretion

To request support, contact us at surpriselyofficial@gmail.com.

6. Limitation of Liability

To the fullest extent permitted by law:

  • Surprisely and its owner are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or digital products

  • All digital items are provided “as‑is” without warranties of any kind

  • Surprisely does not guarantee uninterrupted or error‑free operation of the Website

  • Your use of the Website is at your own risk

If liability cannot be excluded under applicable law, it is limited to the amount you paid for the product.

7. Governing Law

These Terms are governed by the laws of the United Kingdom.
Any disputes will be handled under UK jurisdiction.

8. Changes to These Terms

Surprisely may update these Terms at any time.
Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

All digital items provided are for personal use only.

 

bottom of page